ESMO: 400+ Hostesses for 37,000 Congress Participants

Europe's Largest Oncology Congress

Trade Fairs & Congresses
2025
400
+
Hostesses
37000
Participants
17
Supervisors

Summary

Project: Europe's Largest Oncology Congress in Berlin

The ESMO Congress is Europe's largest oncology conference, bringing together thousands of physicians, researchers and industry representatives from around the world each year. For the Berlin edition, ucm provided a 400+ strong team of experienced hostesses and 17 supervisors who professionally guided 37,000 participants throughout the multi-day event.

Operational Focus: Accreditation, Registration and Guest Management

The operational focus was on the professional accreditation of congress participants, badge distribution and ongoing support at info counters, session rooms and networking areas. Our staff ensured reliable orientation across the extensive venue and guaranteed a smooth experience with a high volume of international visitors.

Coordination & Quality Assurance via 17 Supervisors

Operational management of the large-scale deployment was handled by an experienced supervisor team that scheduled shifts, conducted briefings, coordinated staff on-site and served as the direct interface with the organiser. Through structured deployment planning, continuous quality assurance and close client coordination, the congress was delivered to a high standard of service.

Project Testimonials

On behalf of ESMO and BCO Congress, we are pleased to issue this letter of recommendation to ucm for their support with local staffing at the ESMO Congress 2025. ucm contributed to the successful delivery of the event by recruiting local staff and supporting on-site coordination. The ucm team demonstrated strong commitment and ensured that the required resources were provided in a timely manner.
Head of Congress
ESMO
ucm provided consistently reliable support both during the preparation phase and in the operational execution on-site. The collaboration was characterised by commitment, professional staff recruitment and seamless coordination.
Chief Operating Officer
BCO Congress

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